Transloading

1. Contact the TRANSFLO Sales Representative.
Since every shipment is unique, contact the TRANSFLO sales representative for the terminal you are shipping to.

Your sales rep will want to know:
 a. the product you are shipping. An MSDS (Material Safety Data Sheet) is required.
 b. transfer and handling requirements
 c. volume and shipment frequency
 d. the mode: rail to truck, truck to rail, rail to container, etc.
 e. rail car type

Your sales rep will need to verify that the terminal can meet your product's handling requirements.

2. Obtain the Service Agreement
Once your product and handling requirements are verified, your sales rep will contact you with pricing, any start-up fees, and timing.

If you approve, your sales rep will e-mail you a Service Agreement detailing the agreed-upon services. Print, sign, and fax it to the number provided by your sales rep.

A TRANSFLO Manager of Field Operations will then contact you to review the details of your shipment and handling requirements. This process must be completed prior to initiating your rail shipment.

3. Other Required Steps Prior to Transloading

  • Apply for Credit.
    • If you have never shipped with TRANSFLO or CSX, you must establish credit. Download and complete the credit application (PDF).
    • If you currently have credit with CSX, you DO NOT need to fill out a credit application.
  • Arrange for Motor Carrier Services
    • TRANSFLO is motor carrier neutral, but your sales representative can give you suggestions if you need them. Your motor carrier must sign and return TRANSFLO’s Motor Carrier Access Agreement (PDF) before they can enter terminal property. (Instructions are included in the document.)
  • Get a Price for Rail Portion of Shipment
    • Contact the originating railroad to get a price for the rail portion of the shipment. For shipments originating on CSX, go to ShipCSX .
  • Sign up for TRANSCENDSM, our online inventory management tool. Register here. (Learn more)

4. Initiate Service

  • Initiate Rail Shipment
    • Submit shipping instructions (or a bill of lading) to the originating railroad. If you are shipping with CSX, use the ShipCSX Shipping Instructions tool or EDI. Send a copy to the TRANSFLO terminal.
    • NOTE: 
      • For rail shipments destined for a TRANSFLO terminal, TRANSFLO must be listed as the “Care of Party”.
      • For rail shipments originating at a TRANSFLO terminal, TRANSFLO must be listed as the "Pickup Party".
      • TRANSFLO will not accept shipments where TRANSFLO is listed as the Shipper or Consignee.
  • Initiate Transloading
    • Track your rail shipment with the ShipCSX Rail Car Tracking tool.
    • Once it has arrived at the terminal, you can notify your motor carrier that the shipment is ready.
    • You must communicate with terminal personnel to schedule loads 24 hours in advance.
    • Use TRANSCENDSM to check your inventory and see when each load is complete.