QUALITY MANAGEMENT SYSTEM
At TRANSFLO, the quality of our processes ensures the CSX core value - Right Results, Right Way, especially when it comes to being good stewards of your products and the environment. TRANSFLO maintains a Quality Management System (QMS) to ensure that services provided conform to specific customer requirements and that processes are in place for continual improvement. Our Quality Policy is used in all aspects of our business - from new business review to customer satisfaction.
TRANSFLO Quality Policy
TRANSFLO will partner with customers, rail carriers and Terminal Operators to establish a world-class network of transfer terminals that meet or exceed customer requirements and demonstrate a commitment to our quality system,
Our quality objectives are to:
- Maintain a climate of continual improvement through measurement of operational performance and customer satisfaction;
- Provide services and facilities that meet or exceed standards demanded by our customer; and
- Ensure that human health, safety, environmental protection, and quality are fundamental elements of our business practices.
For questions about TRANSFLO's quality assurance program, contact us.