Contact Us

Find a TRANSFLO Sales Rep for a Terminal

This is your primary contact for any transloading shipment. Find a sales representative on our Sales Territory Map (PDF).


Need Help With a Problem?

Delayed rail car: 

  • Call 1-877-ShipCSX (1-877-744-7279), option #5
  • If you have a ShipCSX User ID and Password, log in to ShipCSX.com , and from the Resources tab, click on “Shipment Problem Resolution” to report a problem.

“The system shows my car has reached the destination city, but it is not in your terminal yet.”  

  • Call 1-866-TRANSFLO (1-866-872-6735), option #3 

Inventory discrepancies:  

Billing issues: 


Electronic Tool Support

  • TRANSCEND:  Call 1-866-TRANSFLO (1-866-872-6735), option #3; or e-mail logisticssupport@transflo.net.
  • EDI: Call 1-866-TRANSFLO (1-866-872-6735), option #3 or e-mail EDI@transflo.net.
  • ShipCSX: Call 1-877-ShipCSX (1-877-744-7279), option #2, option #1.